Job Title
Parts Counter Salesperson (Lincoln Parts – 145th & Giles Rd)
Company
Woodhouse Auto Family
Job Description
Job Title: Parts Counter Sales
Location: Omaha, Nebraska
Woodhouse – Lincoln Dealership, S. 145th & Giles Dr.
Pay: Salaried, $35,000- $45,000
Hours: Mon-Fri, 7:30am-5:00pm
- Assists all customers (retail, wholesale, and shop) in selecting required parts in a friendly, professional, and efficient manner.
- Informs customers of companion part requirements and ensures that the customer is exposed to the full product line.
- Answers phone calls within the first three rings, providing price quotes and other information.
- Reviews body shop estimates to be sure parts ordered are accurate and all pricing is in line with the estimate.
- Provides a high level of service to internal and external customers.
- Pulls and fills orders from stock.
- Notifies parts manager of out-of-stock parts or shop materials which need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Notifies the body shop when all parts have arrived and when they will be delivered.
- Pulls orders for delivery to the body shop, making sure all parts are tagged with customer names and job number.
- Follows up on back-ordered parts.
- Verifies will-call files weekly and returns to vendors, or stocks those items not picked up or required.
- Makes sure all internal requests for parts are billed on service repair order.
- Receives payment from retail customers or obtains credit authorization.
- Ensures that all charge sales are signed by the customer.
- Ensures that all customers receive their copy of the invoice.
- Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
- Keeps orderly records of all repair orders, invoices, insurance estimates, and special-order parts.
- Sets up orders for daily shipment, delivery, or pick-up.
- Keeps front and rear counter areas clean and uncluttered.
- Keeps current on new products and product updates.
- Participates with the parts manager in maintaining a lost sales tracking program.
- Follows established organizational procedures and health and safety policies.
Expected Salary
$35000 – 45000 per year
Location
Omaha, NE
Job Posting Date
Fri, 23 Feb 2024 23:55:57 GMT