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Customer Service

Project Administrator – South Service Center – Houston, TX

2 Mins read

Job Title

Project Administrator – South Service Center

Company

General Electric

Job Description

Job Description Summary Job Description Summary
Project Administrator is responsible for planning and executing transactional and flow business service projects managed by South Service Center as well as South Center site operations such as tools and parts management. Ensuring quality, customer satisfaction, budget, HSE and on time delivery according to contractual terms.
Project Administrator will also support the project management service team in logistics and delivery of project tools and equipment.Job DescriptionONSITE IN HOUSTON, TX*Essential ResponsibilitiesAs the Project Administrator, you will:

  • Perform customer order review and compare with the GE quote upon transfer of the project file from the Commercial group to Project management.
  • Lead the project kick-off meeting with all internal contributors and assign roles and responsibilities.
  • Lead the customer kick-off meeting to communicate the nature of the work that will be done and clarify any issues in the order.
  • Coordinate all activities related to the project.
  • Follow project spend vs budget (cost, materials, labor)
  • Lead and draft project follow-up meeting summaries (internal and external).
  • Follow-up on the project derogations.
  • Perform invoicing according to the contract terms.
  • Follow-up with GE procurement department on supplier deliveries
  • Communicate and inform the customer of project progress on a regular basis.
  • Produce the project Post-Mortem analysis report.
  • Perform the administrative closing of the project.
  • Coordinate Logistics and delivery of equipment and service tools.

As Houston site operations Administrator :

  • Update and maintain office policies and procedures
  • Point of contact in NAM to help resolve employee payroll concerns and report to ACS Field manager.
  • Assist in Receiving ,Shipping, labeling, and Organizing Parts and Tooling as needed for all divisions.
  • Assist with tracking calibrations and notifications to technicians. Update Servicemax accordingly.
  • Support other roles and functions as needed or instructed.

Qualifications/Requirements:

  • Technical Certificate or bachelor’s degree in project management or business administration
  • Minimum of 5 years of relevant Project coordination or supply chain experience
  • Ability to travel 10% of the time
  • Proficiency Spoken & Written – English and French

Desired Characteristics:

  • Demonstrated professional interpersonal skills – high level of motivation, integrity, self-confidence and ability to take initiative.
  • Ability to work independently
  • Ability to influence others and lead small teams
  • Lead initiatives of moderate scope and impact
  • Ability to manage multiple projects concurrently.
  • Exceptional proficiency in Microsoft Office suite.
  • Previous exposure to ERP tools /accounting tools ( ie. SAP)
  • Planning and cost management experience
  • Customer focus experience
  • Extreme attention to detail, follow up, highly organized
  • Demonstrated ability to balance workload under short deadlines and changing priorities in a fast-paced environment

Expected Salary

Location

Houston, TX

Job Posting Date

Wed, 27 Mar 2024 08:57:51 GMT

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