Job Title
Assistant Restaurant Manager | Bob’s Steak & Chop House
Company
Omni Hotels & Resorts
Job Description
Overview
Omni Louisville Hotel is the new cornerstone of downtown, which opened its doors on March 6, 2018. Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city’s rich history and authentic character, the Omni Louisville transforms one of the city’s most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city.
The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout with interior design blends elements of the city’s heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel’s Speakeasy and bowling alley.
Guests can also enjoy a dynamic 20,000 square foot urban food hall and market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Brothers’ coffee, baked bread, and smoked barbeque.
Job Description
Ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.
Responsibilities
- To follow, enforce, comply and adhere to all Bob’s Steak & Chop House Rules, policies, procedures, standards, and recipes at all times.
- Respond to all private event inquiries within 24 hours.
- Plan private dining events, menus, secure contracts and communicate with the Executive Chef.
- Responsible for assigned shift, assisting in overall management
- Supervise and coordinate assigned shift.
- Assist in overall supervision of the department as outlined in manager’s job description.
- Check staff punctuality.
- Complete environmental checklist for dining room (Ensure music levels and lighting at proper levels).
- Spot check liquor pars.
- Order daily supplies.
- Hold pre-meal meetings.
- Follow up on established training steps.
- Handle guest comments and complaints.
- Ensure guest satisfaction.
- Stay on the floor during peak hours.
- Communicate with guests and receive feedback.
- Observe, teach, and correct staff’s service.
- Monitor each guest experience.
- Examine food preparation.
- Examine beverage presentation.
- Administrative responsibilities.
- Assist GM in scheduling, forecast weekly/monthly, completing weekly payroll
- Participate in interviewing new employees.
- Prepare maintenance requests and follow-up.
- Cost control.
- Monitor food and liquor requisitions.
- Monitor food waste.
- Monitor labor and payroll costs.
- Utilize staff to build Open Table Database
- Check bar controls, shot glass use, red lining, bottles totally empty.
Qualifications
- Candidate is required to have at least 1 year restaurant management experience. Upscale steak house management experience is strongly preferred however other fine dining and/or hotel food & beverage leadership experience will be considered.
- Candidate must have proven leadership skills and must be able to train, develop, and motivate staff.
- Ability to teach employees importance of, and how to interact with internal/external guests and courteously solve internal requests.
- Ability to train a staff to produce high volumes of work while maintaining quality per Omni and Bob’s standards.
- Ability to set priorities for the Bob’s team and provide feedback to others that enhances performance.
- Prior experience managing schedules, payroll, service recovery and associate relations matters required.
- Previous cash handling experience required.
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.
- Ability to multi-task, work well under pressure and work in fast paced environment.
- Must be proficient with computers.
- Serve Safe certified food manager preferred.
- Must be able to work a variety of shifts, including weekends and holidays.
- Move, bend, push and pull objects weighing up to 50 pounds without assistance.
- Must be able to lift, carry and place items up to 40 lbs without assistance.
- Stand or walk for an extended period or for an entire work shift. Requires repetitive motion, including frequent bending, twisting and extending arms overhead.
- Must be STAR certified.
Omni Hotels & Resorts is an equal opportunity employer – vets/disability. The EEO is the Law poster and its supplement are available using the following links: and the following link is the
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Expected Salary
Location
Louisville, KY
Job Posting Date
Tue, 27 Feb 2024 00:17:45 GMT