Job Title
Category Ops Manager – Support
Company
US Foods
Job Description
- 4 Direct Reports: Product Sales Support Associates (PSSA)*
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Act as the central escalation point of contact for all internal merchandising inquiries related to product, specifications, availability, and substitutions from PSSA
- Become subject matter expert in US Foods systems and tools to quickly and accurately answer inquiries
- Vacancy support and backup to COM and PSSA roles
- Support Category Operations Managers in the different categories (Produce, Grocery, COP and Non-Foods) with all analytics requests, local flyer item selection and rebate solicitation, Roll Out Book reviews and assortment projects – including E&O follow up, CASIS billings and vendor meeting preparation
- Serve as gatekeeper of NIR process and tracking log – includes approval process, 30/60/90-day tracking follow-up, etc.
- Support PSSA/COM with escalation requests for proprietary SKU tying
- Enter DCT’s for COM’s on new items & local flyers.
- Analyze weekly ATC communicates and disseminate direction to appropriate parties.
- Develop broker and vendor contacts along with using internal resource pool to independently address and follow up on PSSA escalated inquiries.
- Serve as escalation point of contact for RSC inquires
- Support PSSAs/COMs with sourcing/market baskets/special pricing requests.
- Gatekeeper of all COM related inquires; researching APN lookups, attaching vendors, items and pricing to later approve and send to buyer.
- Other duties assigned by manager.
SUPERVISION:
N/ARELATIONSHIPS
- Internal: Category Operations Managers, Marketing Managers, Replenishment (Local & RSC), Pricing team, Territory Managers, Account Executives
- External: Local vendors and brokers, as needed.
WORK ENVIRONMENT
Office environment.MINIMUM QUALIFICATIONS
- Must possess a minimum 5 years of purchasing, merchandising, sales or customer service experience is required, preferably in a foodservice distribution environment.
- Must be proficient in the use of Microsoft Office especially Microsoft Word and Excel.
- Must be extremely organized, analytical and possess highly developed written/oral communication and interpersonal skills.
- Must be external and internal customer service focused.
- Ability to research, escalate and follow up on inquires with a great sense of urgency.
- Must have the ability to overcome objections and obstacles, with a solution-based attitude
- Education
- College degree or equivalent distribution or food service supply chain experience required.
PREFERRED QUALIFICATIONS
Previous US. Foods experience preferred.
PRISM/Merlin/Tandem skills preferred.PHYSICAL QUALIFICATIONS
- Must be able to perform the following physical activities for described length of time
- List the required physical activities including length of time performing each activity referencing the key below
OCCASIONALLY: 1% – 33 / FREQUENTLY: 34% – 66% / CONTINUOUSLY: 67% – 100% or NEVERJOB REQUIRES WORKER TO: FREQUENCY:
STAND : OCCASIONALLYWALK: OCCASIONALLYDRIVE: NEVERSIT: FREQUENTLYLIFT
1-10 lbs (Sedentary): OCCASIONALLY11-20 lbs (Light): NEVER21-50 lbs (Medium): NEVER51-100 lbs (Heavy): NEVEROver 100 lbs (Very Heavy): NEVERCARRY
1-10 lbs (Sedentary): OCCASIONALLY11-20 lbs (Light): NEVER21-50 lbs (Medium): NEVER51-100 lbs (Heavy): NEVEROver 100 lbs (Very Heavy): NEVERPUSH/PULL: NEVERCLIMB/BALANCE: NEVERSTOOP/SQUAT: OCCASIONALLYKNEEL: OCCASIONALLYBEND: OCCASIONALLYREACH ABOVE SHOULDER: OCCASIONALLYTWIST: OCCASIONALLYGRASP OBJECTS: FREQUENTLYMANIPULATE OBJECTS: FREQUENTLYMANUAL DEXTERITY: FREQUENTLY
Expected Salary
Location
Lewisville, TX
Job Posting Date
Sun, 12 May 2024 07:59:45 GMT