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Customer Service

Clinical Nutrition Service Technician – Ada, MI

3 Mins read

Job Title

Clinical Nutrition Service Technician

Company

Corewell Health

Job Description

Job SummaryClinical Nutrition Service Technician: Call Center and resident menu selectionStaus: Part-time, 15 hours weekly.Days worked: Monday to Sunday, 10:30 a.m. to 6:30 p.m.Every other weekend required.Location: Leffingwell Rehab and Nursing, NE Grand Rapids, MI.Starting pay at $16 per hour.Assists with the nutritional care of patients by answering phone calls to coordinate menu selection, educate patients that are on less complex diets and maintain pertinent patient information in appropriate software program to ensure the patient’s nutritional needs are met.Essential Functions

  • Answers telephone and processes diet orders, special diets instructions, transfers, discharges and guest tray information. May screen diet order for accuracy.
  • Updates and maintains patient data files within appropriate software system/database.
  • Assembles appropriate tray tickets/menus, verifies consistency with appropriate software system/database and troubleshoots variances making changes or adjustments as needed.
  • May write special diets as needed.
  • Provides and posts production tallies for food items to appropriate food service area according to scheduled time.

Qualifications

  • Preferred High School Diploma or equivalent
  • Required 1 year of relevant experience Customer- facing Service on phone or face to face; customer service and/or managed health care, Basic Diet and nutrition knowledge, time management, organizational and risk mitigation skills
  • High volume call center and Electronic Medical Record experience Preferred

Physical Demands

  • Pallet to Waist (6″ from floor) > 5 lbs: Occasionally up to 30 lbs
  • Waist to Waist > 5 lbs: Occasionally up to 30 lbs
  • Waist to Chest (below shoulder) > 5 lbs: Seldom up to 30 lbs
  • Waist to Overhead > 5 lbs: Seldom up to 10 lbs
  • Bilateral Carry > 5 lbs: Occasionally up to 25 lbs
  • Unilateral Carry > 5 lbs: Occasionally up to 10 lbs
  • Pushing Force > 5 lbs: Occasionally up to 30 lbs
  • Pulling Force > 5 lbs: Occasionally up to 25 lbs
  • Sitting: Occasionally
  • Standing: Frequently
  • Walking: Frequently
  • Forward Bend – Standing: Occasionally
  • Forward Bend – Sitting: Seldom
  • Trunk Rotation – Standing: Occasionally
  • Trunk Rotation – Sitting: Seldom
  • Squat: Seldom
  • Stair Climbing: Seldom
  • Ladder Climbing: Seldom
  • Crawling / Kneeling: Seldom
  • Reach – Above Shoulder: Seldom
  • Reach – at Shoulder or Below: Seldom
  • Handling: Occasionally
  • Forceful Grip > 5 lbs: Occasionally
  • Forceful Pinch > 2 lbs: Occasionally
  • Finger/Hand Dexterity: Frequently
  • Visual Acuity ¹

[None = No; Seldom = Yes]: Seldom * Color Vision (Ishihara) Test[None = No; Seldom = Yes]: Seldom * #CorewellHealthCareersPrimary Location SITE – Rehab & Nursing Leffingwell – 1001 Leffingwell – Grand RapidsDepartment Name Nutrition Services – RNC LeffingwellEmployment Type Part timeShift Evening (United States of America)Weekly Scheduled Hours 15Hours of Work 10:30 a.m. to 6:30 p.m.Days Worked Monday to SundayWeekend Frequency Every other weekendCURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.You may request assistance in completing the application process by calling 616.486.7447.

Expected Salary

$16 per hour

Location

Ada, MI

Job Posting Date

Sun, 21 Apr 2024 07:54:52 GMT

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