Job Title
Field Service Engineer
Company
Hexagon Geosystems
Job Description
We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser’s local storage. This includes cookies necessary for the website’s operation. Additionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve the website’s performance, as well as cookies used to display content tailored to your interests. Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies. Modify Cookie PreferencesReject All Cookies Accept All CookiesPress Tab to Move to Skip to Content LinkSearch JobsJob DescriptionField Service EngineerSummaryAt Hexagon’s Manufacturing Intelligence division, we’re helping shape the future of industry with cutting-edge technologies that enable the development of the next generation of products. With a global reach and a vast portfolio that includes advanced sensors, factory automation, and simulation tools, we foster innovation and transformation in manufacturing.Why Join Us?
- Be part of a global leader in industrial intelligence.
- Work remotely and travel to customer sites across the region without having to fly across the country.
- Collaborate with a forward-thinking team dedicated to innovation and excellence in customer service.
- Learn from a long-tenured existing team with deep product and customer experiences.
About the RoleAs a Field Service Engineer, you’ll play a critical role in ensuring our customers’ success by maintaining and optimizing our high-precision Coordinate Measuring Machines (CMM) and related equipment. You’ll work independently, troubleshoot complex mechanical and electronic systems, and have the opportunity to develop your skills through exposure to innovative technologiesWhat You’ll Do
- Install, repair, troubleshoot, and maintain high-tech CMM machines at customer locations.
- Provide technical expertise and training to customers on machine operation and upkeep.
- Support product innovation by working cross-functionally with R&D and technical teams to ensure customer feedback is implemented in future products.
- Work independently in a dynamic environment while delivering outstanding customer satisfaction.
- Accurately complete service reports and provide feedback to continuously improve our services.
- Enjoy regional domestic travel (100%), where you’ll interact with a wide range of clients and industries.
- Lift and move equipment weighing up to 75 pounds unassisted and be able to work a minimum of 40 hours per week, including overtime as required to meet customer needs.
Qualifications
- Technical degree (Tech School, Associate, or Bachelor’s) in a discipline such as Electronics, Industrial Mechanics, or a related field.
- Alternatively, training and experience from a Military Technical School.
- Prior experience working with hand tools and basic electrical test equipment is essential.
- Microsoft operating system knowledge is required.
- Mechanical, electrical, and software troubleshooting skills are highly desired.
- Strong problem-solving skills and the ability to work independently.
- Comfortable lifting up to 75 lbs and traveling regularly within the territory.
- Excellent communication and customer service skills.
- Prior experience with CMM machines or other industrial automation is a plus.
Physical DemandsEmployee must be able to perform each essential job function satisfactorily and, if requested, reasonable accommodations may be made to enable employee with disabilities to perform essential job functions, absent undue hardship.
- Frequently required to stand, walk, sit for long periods of time with regularly bending and kneeling
- Manual dexterity required for keyboard use, operating office equipment, grasping objects
- Regularly move around the customers’ worksites
- Regularly lift and/or move up to 75 pounds
- Specific vision abilities required include close vision, depth perception and adjust focus
- Frequently communicates with other employees and customers
Work EnvironmentEmployee will encounter work environment characteristics described below while performing the essential job functions and, if requested, reasonable accommodations may be made to enable employee with disabilities to perform the essential job functions, absent undue hardship.
- Primarily visits customers’ worksites, with occasional visits to the office
- Equipment is kept clean, orderly, properly inspected for accurate functionality
- Noise levels are considered low to moderate
- If required, PPE will be provided
- Requires travel to customers’ worksites up to 100%
At Hexagon Manufacturing Intelligence, our spirited energy and engagement are evident in our commitment to our work, passion for what we do and the speed at which we achieve it. Here you will find the opportunity to build your career, develop professionally, and explore opportunities across a large, diversified company that prides itself on its innovative spirit and commitment to integrity.We strive to attract the most talented and dynamic individuals in their fields because our success is in our people! Our culture encourages independent thinking and a team mentality. And we offer a competitive benefits package that is second to none!What We Offer
- Competitive salary with opportunities for performance-based bonuses.
- Comprehensive healthcare benefits (medical, dental, vision), including Health Savings Accounts (HSA) with employer contributions.
- Flexible work schedules with remote options and 80%-100% travel, offering variety in your workdays.
- Paid time off (PTO), including holidays and parental leave.
- 401k with generous employer match and tuition reimbursement to support your professional development.
- Opportunities to grow and move within a global company known for its commitment to employee growth and innovation.
#LI-MC1All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.Information at a GlanceBusiness Unit: GTM AmericasCountry/Region: United StatesWorkplace: Roanoke, VA, RemoteJob Function: Technical Service & SupportReq ID: 1464About HexagonHexagon is a global leader in sensor, software and autonomous solutions. We are putting data to work to boost efficiency, productivity, and quality across industrial, manufacturing, infrastructure, safety, and mobility applications. Our technologies are shaping urban and production ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future. Hexagon’s Manufacturing Intelligence division provides solutions that utilise data from design and engineering, production and metrology to make manufacturing smarter.×Cookie Consent ManagerWhen you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.Required CookiesThese cookies are required to use this website and can’t be turned off.Show More DetailsRequired Cookies Provider Description Enabled
SAP as service providerWe use the following session cookies, which are all required to enable the website to function:
- “route” is used for session stickiness
- “careerSiteCompanyId” is used to send the request to the correct data centre
- “JSESSIONID” is placed on the visitor’s device during the session so the server can identify the visitor
- “Load balancer cookie” (actual cookie name may vary) prevents a visitor from bouncing from one instance to another
Expected Salary
Location
Huntersville, NC
Job Posting Date
Fri, 20 Dec 2024 08:56:46 GMT