Job Title
Marketing Specialist – SAAS
Company
ShipperHQ
Job Description
Marketing Specialist – SAAS
About ShipperHQ and this position:
ShipperHQ is a startup headquartered in Austin, TX making a big impact in the e-commerce shipping space. Founded in 2009, we are a premier supplier of shipping software for e-commerce sites, selling to both SMB and Enterprise customers. We have 40+ team members spread across the US, the UK, Ireland, and Australia. 30+ members are based in Austin, TX. We are seeking an outgoing individual with a positive attitude who is willing to grow with the company.
Day to day, you will collaborate with a fast-paced team of marketers and designers to help tell ShipperHQ’s story and design its future. You’re a marketer who knows how to turn insight into action to develop and tell compelling stories that connect with customers and drive behavior change. You’re deeply curious and love to problem-solve. Rolling up your sleeves comes naturally. You hold yourself accountable with a knack for flawless execution. This is a great opportunity to help develop, execute, and monitor marketing programs across a variety of channels.
The Marketing Specialist will contribute in the following areas:
Marketing Plan: Contribute towards the development and execution of the marketing plan to drive the adoption and expansion of ShipperHQ among all key customers and partners. Work directly with copywriters and design teams to produce landing pages, social media content, email campaigns, and sales enablement materials.
Stakeholder Relationship Management: Establish and develop relationships with key stakeholders/ partners/ influencers as relevant towards helping to build/execute content and communicate key company messages to the ecommerce community
Marketing Communications: Sharpen positioning, messaging, and value proposition in partnership with cross-functional colleagues; including sales, partnerships, and product
Social Media: Manage social channels and maintain social media presence. Practice brand consistency in copy through tone, voice, and terminology. Help create copy for social content that highlights our product, customers, and partners
Market Knowledge: Know our customers inside and out. Define audience segments and work in service of them. Become an expert on our product and the shipping/ecommerce space.
Events: Assist with any other general marketing tasks and projects as needed including podcasts and events
The ideal candidate has the following experience:
Degree in Communications, Marketing, New Media, Public Relations, or Business
2+ years of marketing experience
Experience executing multichannel marketing plans targeting many customer types
Excellent knowledge of Facebook, Twitter, LinkedIn, Instagram, and other social media best practices
Experience writing social copy
Experience working at a SAAS company
The ideal candidate has the following qualities:
Super organized and detail-oriented – no detail is too small
Curiosity, humility, and interest in building something new
Ability to navigate ambiguity and thriving in dynamic organizations or rapid-growth orgs
The ability to say: I don’t know but am excited to figure it out/try
Able to meet tight deadlines under pressure
Team player
Tech-savvy. You should be familiar with WordPress, Buffer, Slack, and Google App
Great interpersonal, presentation, and communication skills
This is a highly fast-paced environment where no two days will look alike. For the right candidate, with the right attitude, there are fantastic opportunities for career progression. You will learn more at ShipperHQ in a year than you would in 3 years at other companies. We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping.
Benefits and Perks:
Work with a collaborative and motivated team with the ability to tie results in the organization directly to your actions.
22 days PTO in addition to public holidays
401k Match
Medical, Dental, and Vision Insurance
Maternity and Paternity Leave
Logistics:
This is a full-time position working out of our Austin, TX office 2 days a week
Compensation is based on experience
At ShipperHQ, we’re proud to be a team that’s as diverse as the merchants we serve. As a member of the e-commerce community, we take responsibility to empower shops large and small to grow and thrive through the power of technology to heart. With honesty, responsiveness, and innovation at the center of all we do, we remain committed to hiring the right people for the job, regardless of race, background, religion, or eccentricity.
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Expected Salary
Location
Austin, TX
Job Posting Date
Sun, 27 Aug 2023 06:45:54 GMT