Job Title
Senior UX Researcher
Company
Microsoft
Job Description
Are you someone who loves to work on complex problems and loves turning complex functionality into beautiful experiences? Does the idea of creating solutions that will affect millions of IT users who care deeply about security resonate with you?
Microsoft Security UX is a multidisciplinary team working to make technology that integrates seamlessly into the human world. We’re at the forefront of making the next generation of security software for businesses across the world – and we are hiring! Our studios are large, modern, open, spaces where design, research, and content collaborate to craft experiences that integrate content, software, hardware, and services. Researchers and designers supporting multiple products team up to share ideas and work on the future of how Microsoft will empower security for businesses across the world.
As part of this mission, we are looking for a Senior UX Researcher to scale customer obsession, enable informed decisions through human science, and activate user insights in Security Copilot offering.
Responsibilities:
- Frames emerging behavior insights and user needs through a combination of new research and current insights to enable Design and Program Management to build products that users need and love.
- Demonstrates the ability to communicate with product team stakeholders, locally and remotely, and accurately identify critical research questions to be investigated through relationship management practices.
- Demonstrates the ability to consider cost, timeline, and philosophy to determine the appropriate research method to apply to an outstanding research question.
- Designs, forecasts, and conducts user research studies, and acts as the primary communicative liaison between the various stakeholder teams.
- Partners with Design and Program Management to ideate and evaluate new experiences during development that are improvements which create customer value.
- Partners with Data Science and Engineering to measure and ensure that new experiences create customer value at scale in production.
Qualifications:
Required Qualifications:
- Bachelor’s Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 4+ years User Experience Research experience
- OR Master’s Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 3+ years User Experience Research experience
- OR Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) User Experience Research experience
- OR equivalent experience.
Other Requirements:
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
- Research and design work experience, with strong theoretical and practical knowledge of both qualitative (e.g., ethnography), and quantitative (e.g., data analytics), research methodologies, and statistics.
- A proven ability to help teams develop and drive progress on key metrics as well as have experience in creating research plans.
- Excellent communication skills; ability to persuade, varied audiences and argue for results (both orally and in writing)
UX Research IC4 – The typical base pay range for this role across the U.S. is USD $112,000 – $218,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,800 – $238,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the .
#UX #MSFTSECURITY
Expected Salary
$112000 per year
Location
Redmond, WA
Job Posting Date
Sat, 22 Jul 2023 03:52:12 GMT