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Customer Service

Service Manager – York, PA

2 Mins read

Job Title

Service Manager



Job Description

Title: Service ManagerLocation:York, PA, US, 17404Requisition Number: 174231Job DescriptionCintas is seeking a Service Manager to directly manage a team of Route Service Sales Representatives (Route Drivers) who clean/sanitize restrooms using our state of the art Sanis Ultra Clean equipment. Responsibilities include hiring and developing assigned Route Service Sales Representatives, as well as managing the overall performance of the team; providing leadership; resolving customer service issues; training Route Service Sales Representatives on sales techniques; driving to visit customers on service calls; maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget; and dealing with operational issues that affect service. Hands-on support of direct reports includes riding on route with Route Service Sales Representatives or alone when necessary; to assist in the cleaning/sanitizing of customer restrooms; kitchens and/or similar ceramic or tiled areas. Route support duties may entail driving a customized company step van to and from customer stops, as well as lifting and carrying the sanitizing equipment into and out of customer accounts.Skills/QualificationsRequired

  • Valid driver’s license
  • High School Diploma/GED; Bachelor’s degree or equivalent work experience preferred


  • Management experience
  • Experience in industrial sales or customer service
  • Availability to start within two weeks after offer made/accepted

Cintas offers comprehensive and competitive medical, dental and vision benefits, featuring employee health care premiums that are 30% lower than the national average for our industry. One of our medical plan options is even offered at zero cost to our partners.Additionally, our employee-partners enjoy:

  • Competitive Pay
  • 401(k)/Profit Sharing/Employee Stock Ownership Program
  • Disability and Life Insurance Packages
  • Paid Time Off and Holidays
  • Career Advancement Opportunities

Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY™ to open their doors with confidence every day by providing a wide range of products and services that enhance our customers’ image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday®.To support our growth across North America, we’re seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners and limitless career opportunities-these are just a few benefits we’re proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Let’s talk about how you’ll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development. Are you Ready™ for limitless opportunities at Cintas?Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Job Category: Service
Organization: Rental
Employee Status: Regular
Schedule: Full Time
Shift: 1st ShiftNearest Major Market: York PA
Nearest Secondary Market: Lancaster
Job Segment: Service Manager, Payroll, Manager, Customer Service, Finance, Management

Expected Salary


York, PA

Job Posting Date

Sat, 25 May 2024 07:59:27 GMT

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